GENERAL TERMS AND CONDITIONS
Welcome to the Network Business Consult general conditions of use, terms and privacy policy page. We are committed to protecting the privacy and security of the information you share with us. The following describes and explains how we collect, use, share and protect your personal information.
1. Privacy
Review our Privacy Policy to understand how we collect, use and protect your personal information. We are committed to respecting the privacy of our visitors and customers.
2. Use of the Site
Use of this site is subject to the following conditions:
Use of the content of this site is entirely at your own risk. It shall be your own responsibility to ensure that any products, services or information available through this site meet your specific requirements.
This site contains material which is owned by or licensed to us. This includes, but is not limited to, the design, layout, graphics and content. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
3. Links to Other Sites
Our site may contain links to other sites which are not under our control. These links are provided for your convenience and do not imply endorsement by us of the sites. We decline all responsibility for the content of these sites.
4. Safety and Responsible Use
When using our services, you agree not to compromise the security of the site or introduce viruses or other harmful content. Any unauthorized attempt to access secure portions of the site is strictly prohibited.
5. Changes to the Conditions
We reserve the right to modify these terms and conditions at any time. Modifications will take effect as soon as they are published on the site. It is your responsibility to review these terms periodically to be informed of any changes.
6. Contact
If you have any questions regarding these terms and conditions, please contact us at: contact@netbconsult.com
By using this site, you accept these terms and conditions in full. If you do not agree to these terms, please do not use our site.
Last updated: November 1, 2023
1. Information We Collect
1.1. Personal informations
When you use our Site or Services, we may collect personal information such as your name, email address, phone number, and other information that you choose to provide to us.
1.2. Non-Personal Information
We may also collect non-personal information such as aggregated demographic data, information on browsing preferences, site usage statistics, and other information that does not directly identify you.
2. How We Use Your Information?
We use collected information in several ways, including to:
Provide and personalize our services according to your needs.
Improve and optimize the user experience.
Communicate with you about updates, special offers or other relevant information.
3. Information Sharing
We do not sell, trade or rent your personal information to third parties without your consent, except as required by law.
4. Information Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. This includes technical security protocols, access controls and physical security measures.
5. Cookies and Similar Technologies
We use cookies and other similar technologies to improve your online experience. You can control cookies through your browser settings.
6. Your Choices and Rights
You have the right to request access, correction or deletion of your personal information. You can also opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications.
7. Changes to the Privacy Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with the date of the last update.
8. Contact us
If you have any questions regarding our privacy policy, please contact us at the email address: contact@netbconsult.com
By using our site, you agree to the terms of this privacy policy.
1. Scope
These general conditions of sale apply to all transactions concluded through the websites of the Network Business Consult. A “customer” is any natural or legal person placing an order with the Network Business Consult company validated via our secure payment platform, or by check.
1.1. Age restriction
Age restrictions apply! NETWORK BUSINESS CONSULT only accepts clients over 16 years old (for physical and electronic products) and over 18 years old (for services: coaching, workshops, seminars). We do our best to restrict access to our sites, products and services to minors. Even if the content of our products and services is not shocking in nature, we prefer to address a mature audience capable of understanding the implications and responsibilities of the business world. Any subscriber to the newsletter who does not meet these criteria (age over 16 years) will be immediately deleted from our database as soon as this fact is brought to our attention. Likewise, any customer not meeting these criteria will be immediately refunded and a return of the product(s) concerned will be required.
2. Order
Any order placed on a site belonging to NETWORK BUSINESS CONSULT implies full and unreserved acceptance of these general conditions of sale.
3. Price
Prices are indicated in US Dollars, all taxes included (at the Congolese VAT rate of 16%), excluding shipping and processing costs for your order. The price of items can be changed at any time. However, the price applied to an order will be that announced at the time of the order.
4. Accepted Payment Methods
4.1. Credit card
We accept credit card payments, including mobile money payments. Credit card information and all other payment methods are processed securely and in accordance with current security standards.
4.2. Mobile Money
We accept mobile money payments. Details of the payment process will be provided at the time of transaction.
5. Security of Transactions
5.1. Credit card
Credit card information is encrypted and processed securely by reputable payment service providers. We do not store credit card details after the transaction.
5.2. Mobile Money
Mobile money transactions are processed via secure payment gateways. Details of the mobile money payment process will be communicated during the transaction.
6. Billing and Confirmation
6.1. Order confirmation
Once the order is placed, you will receive confirmation via email or SMS, depending on the information provided during the transaction. Please check order details carefully to ensure accuracy.
6.2. Billing
Your account will be billed at the time of order confirmation. Invoice details will be included in the order confirmation.
7. Cancellations and Refunds
7.1. Cancellations
Cancellations can be made in accordance with our refund policy. Please refer to our refund policy for more information.
7.2. Refunds
Refunds will be processed in accordance with our refund policy.
8. Contact
For any questions regarding our credit card and mobile money transactions, please contact us at: contact@netbconsult.com
8. Changes to the Sales Policy
We reserve the right to update this sales policy at any time. Any changes will be posted on this page with the date of the last update.
By completing a transaction on our site, you accept the terms of this sales policy.
1. Reimbursement Requests
1.1 Services
Reimbursement requests for services must be submitted within 30 days of the service being provided. To be eligible for a refund, the customer must provide a detailed explanation of the reasons for the request.
1.2 Products
Refund requests for products must be submitted within 30 days of receipt of the product. Product must be returned in its original condition to be eligible for a refund.
2. Non-Eligibility for Refunds
2.1 Services
Services already provided and fully used are generally not eligible for a refund. However, arrangements can be discussed on a case-by-case basis.
2.2 Products
Products damaged by the customer or returned in a condition other than original will not be eligible for a refund.
3. Reimbursement Process
3.1 Services
Refund requests for services will be reviewed within 3 business days. If the request is approved, the refund will be processed according to the terms agreed with the customer.
3.2 Products
Returned products will be inspected within 3 business days. If the product complies with our refund policy, the refund will be processed according to the terms agreed with the customer.
4. Contact
For any refund requests or questions regarding our refund policy, please contact us at: support-vente@netbconsult.com
5. Changes to the Refund Policy
We reserve the right to update this refund policy at any time. Any changes will be posted on this page with the date of the last update.
By using our services, you agree to the terms of this refund policy.